Methods to create feedback

There are several ways to create and collect feedback using Producter:

  1. You and your team can create feedback in Producter.
  2. You can also collect feedback from your customers on your user portal.
  3. You can send the quick feedback link and gather insight from anyone.

<aside> <img src="" alt="" width="40px" /> In the upcoming releases, you will be able to collect feedback with additional methods. We're working on integrations to help you collect feedback effortlessly.


Internal feedback on Producter

You and your teammates can easily create feedback by clicking + Feedback button on the right top corner on Producter. You can assign status, type, priority, tags, effort and impact scores while creating an internal feedback. See Field configurations to customize your feedback properties.

<aside> 💡 See our video to learn how to create internal feedback:


Feedback from your portal

Your user portal is where you communicate with your customers. You can listen to your users' voices by collecting feedback from your user portal. It can be a feature request, bug, or idea. Direct your customers to your portal and manage your community in one place without losing time.

Quick feedback link